These Terms of Service ("Terms") govern your access to and use of the IWBL website, marketplace, chats, offers, orders, payment, payout, and analytics features (the "Service"). By accessing or using the Service, you agree to these Terms.
The Service is operated by:
Individual Entrepreneur: IE Borgalinov Timur
Location: Republic of Kazakhstan, Kostanay Region
Email: [email protected]
IWBL is an online marketplace and workflow tool for music promotion through content creators, including TikTok creators and their managers. The Service helps musicians and music labels find creators, send and negotiate offers, run campaigns, exchange campaign materials, attach videos, and receive performance reporting. IWBL is not a music distributor, record label, publisher, talent agency, or rights-management organization and does not place tracks on streaming platforms. Services are delivered online and no physical goods are shipped.
You may need an account to use certain features. You agree to provide accurate information, keep it up to date, and keep your credentials secure. If you act on behalf of an artist, label, creator, or creator team, you confirm that you have authority to do so. You are responsible for activity under your account.
Offers, negotiations, orders, paid-per-video campaigns, and paid-by-views campaigns are handled in the Service under the terms shown in the relevant offer, order, or campaign. Delivery is digital: posting or attaching videos, links, status updates, reporting, and analytics. If no specific timeline is stated, typical fulfillment time is within 7 days after an order is confirmed, unless the parties agree otherwise.
Payments, balances, payouts, and refunds may be processed through third-party payment providers (e.g., PayPal) and internal Service records. You authorize us to charge the payment method you provide for the order amount, campaign amount, fees, and applicable taxes/charges if they are shown before payment or required by Service rules. Creator payouts may depend on order verification, video statuses, statistics, campaign rules, anti-fraud checks, refunds, chargebacks, and payment provider requirements.
You agree to:
• Provide accurate campaign requirements, links, tracks, assets, budgets, goals, and restrictions.
• Have the necessary rights and permissions for tracks, artwork, lyrics, brands, promotional materials, and any data you submit to the Service.
• Communicate promptly, review results, and avoid delaying approvals.
• Comply with TikTok rules, payment provider rules, and applicable advertising, consumer, tax, and intellectual property laws.
• Use the Service only for lawful purposes.
You must not:
• Use the Service for illegal, harmful, deceptive, or misleading activities.
• Infringe copyright, neighboring rights, trademarks, contractual rights, privacy rights, or other third-party rights.
• Buy, sell, inflate, or distort views, engagement, statistics, reviews, or campaign results.
• Circumvent fees, payment rules, account limits, anti-fraud checks, or payout procedures.
• Attempt to disrupt the Service, gain unauthorized access, or reverse engineer it.
The website, brand, logos, design, and software are owned by IWBL or its licensors. Users keep their rights in their tracks, profiles, videos, and materials. By uploading or submitting materials to the Service, you grant IWBL a limited, non-exclusive, royalty-free license to host, display, transmit them to the relevant counterparty, and use them to perform orders, provide support, reporting, analytics, and campaign promotion inside the Service. This license is not music distribution and does not transfer ownership of your tracks to IWBL.
Refund rules are described in the Refund Policy page and form part of these Terms.
The Service is provided "as is" and "as available". We do not guarantee specific campaign results, view counts, audience growth, engagement, publication on a particular platform, continued availability of a post, TikTok or other platform algorithm behavior, streaming revenue, playlist placement, or music distribution results. Outcomes depend on content, audience, user actions, third-party platform rules, and multiple external factors.
To the maximum extent permitted by law, IWBL shall not be liable for indirect or consequential damages, lost profits, data loss, user actions, payment provider decisions, or changes to TikTok or other third-party platform rules. Our total liability for any claim is limited to the amount paid for the order that gave rise to the claim.
We may suspend or terminate access, delay a payout, or restrict specific features if you violate these Terms, create legal, payment, anti-fraud, or reputational risk, infringe third-party rights, or if required by law. You may stop using the Service at any time.
We may update these Terms from time to time. Continued use after changes means you accept the updated Terms.
These Terms are governed by the laws of the Republic of Kazakhstan. Disputes shall be resolved under applicable law in Kazakhstan, unless mandatory consumer laws require otherwise.