This Privacy Policy explains how IWBL ("we", "us") collects, uses, and protects personal data when you use our website, marketplace, app, payment, payout, communication, and analytics features.
IE Borgalinov Timur is the data controller for processing carried out through IWBL.
We may collect:
• Account and authentication data: name, email, password hash, role, settings, profile details, and verification status.
• Musician, creator, and manager data: public links, usernames, TikTok profiles, portfolio, genres, profile metrics, managed accounts, and preferences.
• Order and campaign data: tracks, links, assets, budgets, offers, negotiations, orders, statuses, attached videos, reports, and verification results.
• Communications: chat messages, support requests, email and Telegram communications if you use those channels.
• Payment and payout-related data: payment status, balance, order amount, transaction identifiers, withdrawal requests, and payment provider data (we do not store full card details).
• Technical and analytics data: IP address, device/browser, logs, cookies, analytics identifiers, usage events, and anti-fraud signals.
We use data to:
• Provide, personalize, and improve the Service.
• Create profiles, search for creators, send offers, negotiate, and process orders and campaigns.
• Show necessary information to the other deal party, such as a creator profile, campaign requirements, order status, video links, and reports.
• Process payments, balances, refunds, payouts, and anti-fraud checks.
• Communicate about order, campaign, account, security, and support matters.
• Analyze performance, site usage, campaign quality, and Service reliability.
• Comply with legal, accounting, tax, payment, and contractual obligations.
Depending on context, we process data based on:
• Contract performance (to deliver the service you purchased).
• Legitimate interests (security, service improvement).
• Consent (marketing emails/cookies where required).
• Legal obligations (accounting, compliance requests).
We may share data with:
• The other deal party when needed for an offer, order, campaign, chat, video publication, result verification, or reporting.
• Payment and payout providers (e.g., PayPal) to process payments, refunds, payouts, and prevent fraud.
• Hosting, authentication, analytics, communication, support, anti-fraud, and infrastructure providers required to operate the Service.
• Analytics tools or public statistics sources when needed to verify a campaign, video, or profile.
• Authorities when required by law.
We do not sell personal data and do not share it with music distributors for placing tracks on streaming platforms.
We keep data only as long as necessary to provide the Service, maintain order and payment history, resolve disputes, prevent fraud, process refunds, and meet legal, accounting, tax, and payment requirements.
We use reasonable technical and organizational measures to protect data. However, no system is 100% secure.
Subject to applicable law, you may request:
• access to your data,
• correction,
• deletion,
• restriction/objection,
• portability (where applicable).
To submit a request, contact us (see Contact page).
We may use cookies and similar technologies to keep you signed in, remember preferences, and analyze traffic. You can control cookies in your browser settings.
The Service is not intended for children. If you believe a child provided us data, contact us to delete it.
We may update this Policy as the Service, payment, payout, analytics features, or legal requirements develop. The latest version will be posted on this page.